Aktuelle Kategorie: Insight

Firmenkredite für kleine und mittlere Unternehmen - Potenziale der Prozessautomatisierung
Insight

Corporate loans for small and medium-sized enterprises – the potential of process automation

The digital transformation has had a lasting impact on all industries in recent years and has fundamentally changed the way business processes are designed. For banks, this change has ushered in a new phase of automation and efficiency, which can be of decisive importance in lending to small and medium-sized enterprises (SMEs). In this article, we look at the current situation in this area of financing for companies and the potential that process automation can offer.

BANCOS Blog: Banken und Embedded Finance - Chancen, Risiken und Erfolgsfaktoren
Insight

Banks and embedded finance – opportunities, risks and success factors

Embedded finance is currently one of the most prominent industry trends. Studies and forecasts outline major market and revenue potential in the coming years. How can banks participate in this business potential and what are the requirements for IT? We explore these questions here and clarify what is particularly important for banks.

BANCOS Blog: Digitales Banking - auf effizientem Weg am Kundenkontaktpunkt begeistern
Insight

Digital banking – delighting customers at key touchpoints

User behavior in banking is becoming increasingly digital - as confirmed by recent studies, also in an industry comparison. As a result, the importance of online banking as a key digital touchpoint for the customer experience continues to grow. In this article, we therefore take a closer look at the question of how banks and fintechs can design this touchpoint intelligently and effectively. In doing so, we focus on two areas: the needs of customers and the requirements with regard to the bank's own IT infrastructure.

Die Bedeutung von KYC im automatisierten Kunden-Onboarding
Insight

The role of KYC in automated customer onboarding

Banks and financial institutions face a multi-faceted trade-off when it comes to the legally compliant identification of customers in the consumer business. A limited - but growing - number of KYC procedures with different benefits and drawbacks are available. Given this background, how can compliance be simplified and processes be made more automated and digital? We take a closer look.

Automatisierte Kreditentscheidung als Teil des digitalen Kundenerlebnis
Insight

How the credit decision shapes the digital customer experience

In addition to efficiency gains and scaling potential, automating processes in the lending business offers further benefits that have a strong impact on the customer experience at the point of sale. Automated credit decisions are particularly central to this – both in sales on credit comparison platforms and for the loan applicants themselves.

Die Digitalisierung in der Finanzbranche - die Bank der Zukunft | BANCOS Blog
Insight

Digitization in the financial industry: The bank of the future

The digitization of internal and customer-related processes is associated with great prospects for success for banks and credit institutions. Not only does it open up new business models and revenue streams for the companies themselves, but customers also benefit from increased convenience and customized solutions. In this article, we show why digitization is fundamental in the financial industry today and what requirements banks will have to meet in the future.