We strengthen your position in the digital banking ecosystem

Embedded finance is currently one of the most prominent industry trends. Studies and forecasts outline major market and revenue potential in the coming years. How can banks participate in this business potential and what are the requirements for IT? We explore these questions here and clarify what is particularly important for banks.

User behavior in banking is becoming increasingly digital - as confirmed by recent studies, also in an industry comparison. As a result, the importance of online banking as a key digital touchpoint for the customer experience continues to grow. In this article, we therefore take a closer look at the question of how banks and fintechs can design this touchpoint intelligently and effectively. In doing so, we focus on two areas: the needs of customers and the requirements with regard to the bank's own IT infrastructure.

Banks and financial institutions face a multi-faceted trade-off when it comes to the legally compliant identification of customers in the consumer business. A limited - but growing - number of KYC procedures with different benefits and drawbacks are available. Given this background, how can compliance be simplified and processes be made more automated and digital? We take a closer look.